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Teaching

Big Trouble in Little IT: Troubleshoot Implementation Like Jack Burton

Big Trouble in Little IT: Troubleshoot Implementation Like Jack Burton

John Carpenter’s cult classic Big Trouble in Little China (1986) introduced one of the finest anti-heroes of 20th-century cinema: Jack Burton.  Kurt Russell’s fast-talking truck driver alter-ego gets entangled with bandits and sorcerers in a supernatural...
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Data Dashboards Answer IT Questions So You Don’t Have To

Data Dashboards Answer IT Questions So You Don’t Have To

The IT department is your organization’s ‘grand central station’ for data and analytics.  It’s in the name, after all: information technology. The platonic form of IT might look something like a human data dashboard. This is a natural fit…until...
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How to Spend Less Time Troubleshooting Technology For Internal Users

How to Spend Less Time Troubleshooting Technology For Internal Users

Troubleshooting technology takes up a lot of time for the IT Department. Internal users will always have a full range of requests to deal with, from simple password fixes to complex product integration errors.  That’s just the nature of technology....
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IT System Maintenance Is Easy With OpenWater Software

IT System Maintenance Is Easy With OpenWater Software

All IT products need some form of system maintenance throughout their operational lifecycles. New processes will be implemented, data will need to migrate, staff will need training and support, and modifications will be necessary. The lay of the land...
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Learn (and Teach) Information Technology Quickly With 4 Techniques

Learn (and Teach) Information Technology Quickly With 4 Techniques

Tech never stops changing, so working in IT takes constant learning. It’s often said that one of the best ways to learn is to teach.  That’s great news for IT professionals, as they’re regularly called upon to be impromptu teachers. Here are a...
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5 Tricks For Implementing New Technology in an Organization

5 Tricks For Implementing New Technology in an Organization

Implementing new technology in an organization is never easy. The old guard will be set in their ways, and the new hires are already overwhelmed with everything else they already need to pick up.  Very smart people have been picking apart the tech implementation...
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