Services Entrant + Judge Instructional Videos or PDFs $699 (Videos) / $399 (PDFs) We can create custom How-To documents and instructional videos for both your entrants and judges to make entering and scoring easier. Services White Glove Program Setup Starting at $3,000 Don’t have the time to set up your program yourself? No problem! With our White Glove Program Setup, your awards consultant handles everything for you. Services Data Entry Starting at $500 If you don’t have the time to take care of essential data entry tasks, we have resources on staff here at OpenWater that can take on any of these tasks. Services Data Import Starting at $249 The Data Import Service is the fastest way to get information that might live in another system into OpenWater. Use it to bulk add judges/reviewers and previous submission data from other systems. Services Custom Output Reports Starting at $1,000 Get customized reports for any information you may need about your awards program, from Winner Books to Table Sheets. OpenWater has you covered. Services Premium Website Theme $3,999 A high-impact, publicity focused mobile / tablet ready website for your awards program without the high cost of a custom graphics designer. Training New Staff Training Videos $500 If staff turnover occurs and your organization needs your new awards admin to get up to speed quickly, our awards consultants can create completely customized training videos. Training Full Onboarding of New Staff $2,000 With staff turnover, your new awards administrators may not be familiar with how the program ws run last year. We can hit the “restart” button by providing a brand new onboarding for your admins. Support Standard Support $1,500 / admin / year Enjoy unlimited ticket support from our dedicated support staff with the option of call-back support Monday through Fridays. Support Premium Support $5,000 / admin / year Get all the benefits of standard support with the option to call in to our dedicated support staff. 4 hour gauranteed response time during business hours. Support Deadline or After-Hours Support $150 / hour Need a little extra help as your awards program’s deadlines approach? Deadline or After-Hours Support could be for you. Support Onsite Support $2,000 / day + Travel Have an OpenWater tachnician on site help you with your gala, event, or live judging session. Support Direct Support to Entrants Starting at $1,000 Avoid dealing with stressed and panicked entrants by having our friendly and patient support team take their questions. Includes 2 days of deadline support. Support Direct Support to Judges Starting at $1,000 Frustrated with judges who wait until the last second? We’ll take over all setup and reminders. We’ll also happily be the first line they contact for any questions. Includes 2 days of deadline support.