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How OpenWater and Fonteva Membership Work Together

How OpenWater and Fonteva work together


Trade Associations and Membership Societies are migrating to Fonteva and Salesforce as their single source of information.  When using OpenWater to collect nominations for awards, submissions for a call for papers, or votes for a board of elections our integration ensures a seamless user experience for your members.  When the information is processed it is also sent back to Fonteva where it can be sliced and diced in the Report Builder.

 


Single Sign On and Information Pre-Population
Your members login using the credentials they already have with your organization.  After being validated, they will be sent over to OpenWater with their information pre-populated.  This is a true single sign on in the sense that if a member is already logged into your platform they will seamlessly be logged into OpenWater.  When they sign out of OpenWater they will also be logged out of Fonteva.

Member Specific Pricing
If you use OpenWater to charge submission fees, we can make use of the customer information and membership status to help determine their pricing.

Optional Support for Non-Member Account Access
Some use cases need both Member and non-Members to access OpenWater.  We have you covered with a toggle setting you can use on a workflow by workflow basis to enable guest access.


Person Lookups and Other QueriesWe can harness the power of the Salesforce Report Builder right inside an OpenWater application.  One of the most common uses of lookups are to ensure authors associated with a conference abstract are correctly identified.  See this in action:

Activity Push Back

We can push back notes and activities regarding participation in an awards program or winner status.  This data can then be queried from within the Salesforce Backend.

Finance Push Back

Revenue collected from OpenWater can be pushed back into Fonteva so that your finance department can look at a single source of data for payments reconciliation. Finance pushback requires a mapping from OpenWater to one or more products in Salesforce.


FAQ

What Versions of Fonteva do you work with?
Fonteva is cloud based software built on top of Salesforce. We support both pre-Lightning and Lightning editions.

What APIs do you use?
We use the Salesforce OAUTH / REST API.

Do You Use a Bridge?
Yes, OpenWater has developed its own Salesforce / AppExchange Bridge. You do not need a separate Salesforce license to integrate with OpenWater.

What is the timeline / cost?
Integrations are typically completed within 2 weeks and require 10 – 40 Consulting Hours