AwardForce vs. OpenWater

When it comes to features, security and reliability AwardForce does not stack up to OpenWater.

What does AwardForce have to offer?

AwardForce boasts an attractive interface, but upon closer inspection you’ll see many limitations.

First, many of AwardForce’s features, listed below, require extra fees. This is confusing after an agreement is signed. No one likes surprise bills!

Second, AwardForce’s interface is fine if you operate a single award program. However, most organizations offer multiple programs (awards, grants, scholarships, fellowships etc.). Multi-program support is standard with OpenWater. With OpenWater’s dashboard you can view all your programs at once.

AwardForce’s limitations may seem an acceptable trade-off for pretty design. However, there are serious consequences.

Data Protection, Security, and Compliance

AwardForce is not compliant with many critical data protection and security standards. AwardForce requires major upgrades to become certified in each of these areas. This could take years of development and disruption for AwardForce clients.

Missing standards include:

  • PCI Compliance (Payment Card Industry Data Security Standard)
  • Section 508 Compliance (Online access for people with disabilities)
  • HIPPA Compliance (Health Insurance Portability and Accountability Act)
  • GDPR Compliance (General Data Protection Regulation)

OpenWater is fully compliant with each of these standards. Moreover, the majority of client work takes place in a protected data environment in metro Washington, D.C., one of the most secure locations on the planet. OpenWater clients may choose to store data in the country of their choice.

AwardForce security
OpenWater Advanced Marketing Tools

Advanced Marketing Capabilities

Every application and review program requires marketing. The OpenWater platform offers many advanced marketing features — standard — that AwardForce does not offer at all.

With OpenWater, you enjoy:

  • Website Builder (Create a professional site for each program you manage)
  • Website Templates (Customize designs to your needs)
  • Personalize, Schedule, and Track Emails (Crucial to successful marketing)
  • Birds Eye View of Activities (See exactly what is needed in real time)

Learn about more marketing capabilities using OpenWater’s support team. Every OpenWater client works with a full support team. A guaranteed response time built into all agreements. OpenWater’s average response time is under 20 minutes.

Advanced Applicant Features

AwardForce has limited features for applicants and judges.

OpenWater understands you have multiple audiences. Applicants, finalists, judges, and winners each require different things. Easily configure our platform to communicate with each audience.

OpenWater’s standard configurations include:

  • Limited Public Voting (by category, vote, or vote frequency)
  • Public Voting (Daily leaderboard)
  • Automatic Fraud Detection (Voting integrity)
  • Option to Combine Public/Private Judging Results
OpenWater Advanced Applicant Features

Entry / Application Submission

AwardForce
OpenWater
Shared Profile Fields (so data can be shared across multiple programs)
No
Yes
Configurable User Registration
Yes
Yes
Social + Mobile Authentication
Yes
Yes
Role Registration forms
Yes
Yes
Entry / Application Categories
Yes
Yes
Auto-Save
Yes
Yes
Users can Edit Entry after Submission until Deadline
Yes
Yes
Packing Slip to Accompany Physical Entry Materials
Yes
Yes
Multi-Lingual
* Enterprise level *
Yes
Entry Record PDF download
* Enterprise level *
Yes
PDF Merging of PDFs
No
Yes
Charge Entry Fees and Entrant Fees
* Enterprise level *
Yes
Charge tag fees — Configurable Payments, e.g. later stage entry fees, trophies
* Enterprise level *
Yes
Multi-Currency
* Enterprise level *
Yes
Pricing Rules and Discount Codes
* Enterprise level *
Yes
HD Video Uploads
* Enterprise level *
Yes
Submit into Multiple Categories at Once
No
Yes
Multi-level Competition Fee Forwarding
No
Yes
Multi Applicant Support (more than one person can edit an application, without sharing user accounts)
No
Yes
Nominator/Nominee Specific Workflow
No
Yes
Table Fields (easily ‘add another’ item in an application – useful for credits)
No
Yes
Letter of Reference capability
No
Yes

Judging / Evaluation / Assessment

AwardForce
OpenWater
Lead Judge / Judging Teams
No
Yes
VIP Judging Mode — Fully Configurable Score-based Evaluation
Yes
Yes
Judging Panels — Assign Judges to Entries en Masse
Yes
Yes
Judging Leaderboards — Live, Real-time Results
Yes
Yes
Judging Progress — Monitor Completion
Yes
Yes
Score Matrix — Review Scoring in Detail
No
Yes
Unlimited Judging Stages
No
Yes
Recuse Judges and Judge Abstention
No
Yes
Judge Comments
No
Yes
Judge Collaboration Portal
No
Yes
Slideshow View for Live Judging Events
Yes
Yes
Judging PDF download
No
Yes
PDF Merging
No
Yes
Voting Judging mode — Public Engagement
Yes
Yes
Limit Public Voting – Only 1 Vote Per Category
No
Yes
Limit Public Voting – Only 1 Vote Per Day
No
Yes
Limit Public Voting – Only 1 Vote Per IP Address
No
Yes
Public Voting – Daily Leaderboard
No
Yes
Public Voting – Fraud Detection
No
Yes
Combine Public Voting Results with Private Judging
No
Yes
Qualifying Judging Mode — Pass/Fail Evaluation
* Enterprise level *
Yes
Top Pick Judging Mode — Preferential Voting
* Enterprise level *
Yes
Streaming HD video
throttled
Yes

Marketing / Promotion

AwardForce
OpenWater
Logo Branding
Yes
Yes
Social Sharing
Yes
Yes
Public Gallery of Results
Yes
Yes
Letterbox Image Previews
No
Yes
Provide Feedback to Entrants
Yes
Yes
Vanity Domain — e.g. yourbrand.getopenwater.com
Yes
Yes
Custom Domain — e.g. awards.yourdomain.com
* Enterprise level *
Yes
Sponsor Visibility
* Enterprise level *
Yes
Website Builder
No
Yes
Fully Functional Website Template
No
Yes
Scheduled Emails
No
Yes
Bulk Emails Containing Variables
No
Yes
Email Tracking
No
Yes
Multi-Program Application Portal
No
Yes

Management

AwardForce
OpenWater
Accounting System
No
Yes
Customizable System Phrases
No
Yes
Unlimited Entry and Review Rounds
No
Yes
Ability to Stop Accepting Entries to a Specific Category
No
Yes
Entry Submission Management, Moderation and Tagging
Yes
Yes
Management Dashboard
Yes
Yes
Google Analytics Integration
Yes
Yes
Content Management including About pages and Configurable Terms
Yes
Yes
Report / Data Exports, and Bulk Download of Entries
Yes
Yes
Season Archive
Yes
Yes
Configurable User Roles
Yes
Yes
User CRM
very limited
Yes
Security, Privacy, Integrity
unclear
Yes
Integration API
limited
All
Funding Management — Budget and Allocation Tracking
Yes
Yes
Email Notification — Configurable Triggered Emails
Yes
Yes
Broadcast Email Communication / Marketing
No
Yes
PDF Certificates — Configurable, Generated on demand
Yes
Yes
Review Flow — Configurable Multi-stage Entry Workflow
Yes
Yes
Multiple Chapters
Yes
Yes
Salesforce integration — Native Two-way Data Exchange
Yes
Yes
Audit log — Detailed Record of User Actions
Yes
Yes
Custom Personalized Report Preparation
Yes
Yes
Strategic Program Review
Yes
Yes
Enterprise Service Terms
Yes
Included
Specialist Available for Judging Events
Yes
Yes
iPad Rental for Judging Events
No
Yes

Customer Support

AwardForce
OpenWater
SLA (Service Level Agreement) Dictated Support Guarantee
No
Yes
Help Center Access
limited
Yes
Email Support
Yes
Yes
Phone Support
limited
Yes
In-Person Implementation
No
Yes
Assisted Onboarding
Yes
Yes
Dedicated Account Manager
limited
Yes
Response Time
unclear
<20 min average
Agency Style Implementation & Support
No
Yes

Security, Privacy, Integration, & Compliance

AwardForce
OpenWater
GDPR Compliance
No
Yes
Section 508 Disability Compliance
No
Yes
PCI Compliance
No
Yes
HIPPA Compliance
No
Yes
Single Sign On
limited
All
“Out of the Box” AMS/CRM Integrations
1
All
Data Ownership
unclear
You Own All Your Data

Final Analysis

AwardForce is attractive-looking software suitable for low-volume use. AwardForce is not suitable for growth-oriented organizations. AwardForce presents three primary concerns: questionable data ownership, flawed data security, and limited data compliance. Moreover, the software’s features are confused by three pricing and service tiers.

OpenWater is a robust platform. There is no confusion about data ownership, use, or compliance. OpenWater offers multiple, configurable features suitable for growing organizations. All features and services are included. OpenWater is the system of choice.

 

You Can Count on OpenWater

98.7% Customer Satisfaction

6/7 Global Continents with OpenWater clients (all but Antarctica!)

3,474+ Programs Managed on OpenWater

3,324,698+ Applications Processed

99.9%+ System Uptime

35 Employees

 

OpenWater is the application and review system of choice