OpenWater Launches Self-Service Portal and User Community
The OpenWater software platform has just announced some exciting new elements to its website: self-service and user community portals. These additions will make OpenWater a more valuable tool for automating all of your awards, conferences, and abstracts.
24/7 Self Service
With these latest additions, you now have technical resources at your fingertips 24 hours a day, seven days a week. When you are ready to upload your information, OpenWater is ready to share it with the world. Not only that, but OpenWater has filled their site with all of the step by step guides and useful articles you need to make your contest, abstract or conference a smashing success!
User Community
The new OpenWater User Community is all about helping one another– this is the place to turn when you need ideas, instant technical assistance, or just a quick answer to a general question. Community members love to share their ideas and offer their opinions, and peer-to-peer interaction is great for brainstorming to make your project the very best.
Community Chat
Sometimes, peers just cannot help, and you need to speak with the development team or someone in tech support or perhaps a power user that knows the ins and outs of the system; for those infrequent times, you can rest assured OpenWater Community Chat will handle your concerns quickly and efficiently.
System Status
OpenWater’s website is extremely reliable. In fact, a peek at the System Status tab will show you that uptime is fairly close to 100 percent. The OpenWater team is committed to transparency in all of its features, as well as how its platform is functioning for users at all times.
We Take Your Feedback Seriously
OpenWater prides itself on taking community feedback seriously. In fact, listening to our user feedback has been a large part of our process in setting up the initial products, as well as these latest additions and enhancements. OpenWater has valued user feedback in all of our product implementations to this point.
We will continue to listen and monitor our users and their feedback to build the best platform available. We want OpenWater to be the website you think of when you need to run a contest, a conference or an abstract. Simply click the “Get Help” button while you are signed into the OpenWater platform to get started.
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