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Archives for 17 Oct,2019

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Big Trouble in Little IT: Troubleshoot Implementation Like Jack Burton

Big Trouble in Little IT: Troubleshoot Implementation Like Jack Burton

John Carpenter’s cult classic Big Trouble in Little China (1986) introduced one of the finest anti-heroes of 20th-century cinema: Jack Burton.  Kurt Russell’s fast-talking truck driver alter-ego gets entangled with bandits and sorcerers in a supernatural...
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Data Dashboards Answer IT Questions So You Don’t Have To

Data Dashboards Answer IT Questions So You Don’t Have To

The IT department is your organization’s ‘grand central station’ for data and analytics.  It’s in the name, after all: information technology. The platonic form of IT might look something like a human data dashboard. This is a natural fit…until...
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How to Spend Less Time Troubleshooting Technology For Internal Users

How to Spend Less Time Troubleshooting Technology For Internal Users

Troubleshooting technology takes up a lot of time for the IT Department. Internal users will always have a full range of requests to deal with, from simple password fixes to complex product integration errors.  That’s just the nature of technology....
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