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OpenWater Software Services

Premium resources of your awards program

Services
Entrant + Judge Instructional Videos or PDFs
$699 (Videos) / $399 (PDFs)
We can create custom How-To documents and instructional videos for both your entrants and judges to make entering and scoring easier. 
Services
White Glove Program Setup
Starting at $3,000
Don't have the time to set up your program yourself? No problem! With our White Glove Program Setup, your awards consultant handles everything for you.
Services
Data Entry
Starting at $500
If you don't have the time to take care of essential data entry tasks, we have resources on staff here at OpenWater that can take on any of these tasks.
Services
Data Import
Starting at $249
The Data Import Service is the fastest way to get information that might live in another system into OpenWater. Use it to bulk add judges/reviewers and previous submission data from other systems.
Services
Custom Output Reports
Starting at $1,000
Get customized reports for any information you may need about your awards program, from Winner Books to Table Sheets. OpenWater has you covered.
Services
Premium Website Theme
$3,999
A high-impact, publicity focused mobile / tablet ready website for your awards program without the high cost of a custom graphics designer.
Training
New Staff Training Videos
$500
If staff turnover occurs and your organization needs your new awards admin to get up to speed quickly, our awards consultants can create completely customized training videos.
Training
Full Onboarding of New Staff
$2,000
With staff turnover, your new awards administrators may not be familiar with how the program ws run last year. We can hit the "restart" button by providing a brand new onboarding for your admins.
Support
Standard Support
$1,500 / admin / year
Enjoy unlimited ticket support from our dedicated support staff with the option of call-back support Monday through Fridays.
Support
Premium Support
$5,000 / admin / year
Get all the benefits of standard support with the option to call in to our dedicated support staff.  4 hour gauranteed response time during business hours.
Support
Deadline or After-Hours Support
$150 / hour
Need a little extra help as your awards program's deadlines approach? Deadline or After-Hours Support could be for you.
Support
Onsite Support
$2,000 / day + Travel
Have an OpenWater tachnician on site help you with your gala, event, or live judging session.
Support
Direct Support to Entrants
Starting at $1,000
Avoid dealing with stressed and panicked entrants by having our friendly and patient support team take their questions.
Includes 2 days of deadline support.
 
Support
Direct Support to Judges
Starting at $1,000
Frustrated with judges who wait until the last second? We'll take over all setup and reminders. We'll also happily be the first line they contact for any questions.
Includes 2 days of deadline support.