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Our in-app support widget is the simplest way to get support from an administrator while in your OpenWater portal. Here at OpenWater, we’ve paired our in-app widget with a service from Intercom and now, you can use the same service for your awards website. Doing so allows you to: Communicate with awards participants on your website in real time Gather real-time feedback from entrants Collect...Read more
Your awards website is the central hub for your program. As such, it should be the place where you’re able to direct entrants when they have questions so that each entrant doesn’t contact you individually. So, why do so few awards programs include FAQs on their websites? For most, it’s because they’re unsure of which questions they should include. In this article, we’ll discuss: Why FAQs matter;...Read more